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Amazon Netherlands

Amazon Netherlands

www.amazon.nl
What is your customer experience with Amazon Netherlands?

Amazon Netherlands Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Amazon Netherlands has 2.4 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Goede spullen, Huge range of products, I use a lot of amazon in america.
    Cons: Poor delivery personnel, Aflevering bij avond, Amazon in the netehrlands has lousy shipment.

  • Recent recommendations regarding this business are as follows: "Ik zal het niemand aanbevelen en waarschijnlijk niets bestellen", "dont use amazon in netherlands", "This is an usfull platform to achive great oppurtunity with amazon", "My recomandation is to make sure before to delivery if the adress is corect.", "Dont use amazon netherlands".

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Media from reviews

Amazon Netherlands - Order paid and it doesn t appear registered that we paid
Amazon Netherlands - Order paid and it doesn t appear registered that we paid - Image 2Amazon Netherlands - Sergeyzasulskiy@***.comAmazon Netherlands - Sergeyzasulskiy@***.com - Image 2Amazon Netherlands - Sergeyzasulskiy@***.com - Image 3Amazon Netherlands - My orderAmazon Netherlands - DHL is not delivering, but throwing in the rain
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Top Amazon Netherlands Reviews

Positive Review

"Appointment to Schedule Sortation Associate (m/f/d) – 1437 ER Rozenburg NH"

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Sir, Very good afternoon. I am Md Jahirul Islam . I have applied for an amazon Job vacancy Sortation Associate (m/f/d) 1437 ER Rozenburg NH Rozenburg, 0600 |...

Critical Review

"Order paid and it doesn t appear registered that we paid"

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I ordered 2 boxes of shampoo Control GX on Amazon.nl. It doesn't show that I paid, and I can't find the order. I received an email saying that the order was...

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Anonymous
map-marker Gouda, South Holland

Klacht

Goedemiddag,

Wat gebeurt met mijn bestelling en waarom is deze geretourneerd?

Ik begrijp niet waarom koeriers problemen blijven hebben met het bezorgen van pakketten.

Dit is weer een onbestelbaar pakket, wat betekent (onbezorgbaar)?

Dit is fraude, waarbij de klant opzettelijk wordt misleid.

Ik ben niet van plan om in de chat te schrijven of domme formulieren in te vullen in je sollicitatie, die je toch niets vertellen. Ik sta op een onmiddellijke terugbetaling en ik zal hier waarschijnlijk niets anders bestellen.

Bestelnummer 403-605****-869*-***

email: e.img@***.fm

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User's recommendation: Ik zal het niemand aanbevelen en waarschijnlijk niets bestellen

Gabriel M Mtd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order paid and it doesn t appear registered that we paid

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Amazon Netherlands - Order paid and it doesn t appear registered that we paid
Amazon Netherlands - Order paid and it doesn t appear registered that we paid - Image 2

I ordered 2 boxes of shampoo Control GX on Amazon.nl. It doesn't show that I paid, and I can't find the order. I received an email saying that the order was paid for on Amazon.nl.

View full review
MdJahirul I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Appointment to Schedule Sortation Associate (m/f/d) – 1437 ER Rozenburg NH

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Sir,

Very good afternoon. I am Md Jahirul Islam . I have applied for an amazon Job vacancy Sortation Associate (m/f/d) 1437 ER Rozenburg NH Rozenburg, 0600 | Job ID: 24011****.

i got an email to make an appointment but i have been trying several time to make schedule but unavailable .

today i got an email stated that , within 7 days if i cannot make an schedule automatically will be withdrawn my application.

kindly suggest me how can i make Schedule an Appointment.

Kind regard

Jahirul

View full review

User's recommendation: This is an usfull platform to achive great oppurtunity with amazon

Anonymous

Horrible service

Every time I order something from Amazon in the Netherlands, it's never on timeoften delayed by 45 days, sometimes even a week. Despite being at home, the delivery status shows "on its way," but the delivery people never bother to come.

Once, I caught the delivery guy just sitting around on his phone, not even attempting to deliver my package. It's incredibly frustrating. Is Amazon in the Netherlands intentionally hiring incompetent people to avoid paying proper salaries? The delivery personnel don't seem capable of reading or using the phone to callthey never follow instructions or notify you when they're nearby.

Getting Prime feels useless; we pay Amazon for faster delivery, but the service is horrendous. I hope I won't need to use it again.

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User's recommendation: dont use amazon in netherlands

Alexandru M Kgz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order

Amazon Netherlands - My order
Contains 1 confidential file for company representatives

Hi! I ordered something from Amazon and my order has not yet arrived, although it appears that it has been delivered.

I am attaching the order number here. Please help me with the order. 1Z088FY868********.

My address is Boslaan 7, Wagenborgen Klein Finland 9945 TM. They delivered to another address.

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Preferred solution: Deliver product or service ordered

User's recommendation: My recomandation is to make sure before to delivery if the adress is corect.

Zasulskiy S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sergeyzasulskiy@***.com

Amazon Netherlands - Sergeyzasulskiy@***.com
Amazon Netherlands - Sergeyzasulskiy@***.com - Image 2
Amazon Netherlands - Sergeyzasulskiy@***.com - Image 3

Beste

Vandaag heb ik betaald voor het product (strings) dat ik op de Amezon-website heb geselecteerd. Het geld van mijn rekening is verwerkt volgens de door jou opgegeven gegevens, en na een tijdje ontvang ik een bericht van je dat de betaling niet is gelukt.

Met vriendelijke groeten

Sergej Zasulskiy

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MennoManheim M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lelystad, Flevoland

DHL is not delivering, but throwing in the rain

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Amazon Netherlands - DHL is not delivering, but throwing in the rain

Please forward to the correct department.

Today again DHL has left packages in the garden in the rain, not trying to deliver, we were at home.

I am pissed that Amazon sells delivery, but gives us a gamble that the package appears and survives the idiots of DHL.

Surely you will ignore me again, I am used to you not giving a ***

View full review
Pros:
  • Nice offers
Cons:
  • Poor delivery personnel

Preferred solution: Deliver product or service ordered

User's recommendation: Buy somewhere else

Anonymous
map-marker S-Gravenzande, South Holland

Bewering dat dat DHL langs geweest is voor JJD000090****0004739****

Gedurende de tijd dat DHL in opdracht van Amazon beweert langs geweest te zijn vandaag 7-mei-2025, 19.25, waren wij aanwezig, de deurbel werkte, en was op 5 meter afstand.

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Kenan B Uta

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Verified Reviewer

Not delivered and refundable item

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Its terrible bad customer service Amazon Netherland. I am using in a lot of countries e commercial sides but first time ı see that amateur, bad customer service and operation.

I give order 6 7 items ı recieved only one. And one time they refund second time they say its stolen send police report. This is your fault ı paid and you have to delivery to me. But your driver didnt deliveried.

You have solve problem not me. Amazon netherland really like mafia.

They get your money after nothing. Many words not enough for this situation.

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Preferred solution: Full refund

User's recommendation: Dont use amazon netherlands

ET V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terugbetaling order

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Op 27 november jl. heeft u mij bericht dat u binnen 3-5 werkdagen een bedrag van 44,95 zou terugbetalen op mijn bankrekening. Het is nu 4 december en ik heb nog niets ontvangen!

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User's recommendation: Retouren en terugbetalingen zijn slecht

Anonymous
map-marker S-Gravenzande, South Holland

Bezorging

Er word een pakketje voor de deur gezet als je niet thuis bent, terwijl je hebt aangegeven dat het bij de buren mag worden afgeleverd. Er word vermeld dat het is afgegeven aan een bewoner, terwijl dit niet klopt.

Is al meerdere keren gebeurd.

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Ina d Ytw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rotterdam, South Holland

Kan Geen retour doen qr code werkt niet.

Ik wil iets ruilen, maar dat is nog steeds zo. De retourcode werkt niet, wat moet ik nu doen? Als je de artikelen niet terug kan sturen, moet je dat melden.

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Pros:
  • Goede spullen
Cons:
  • Kan niet ruilen en geen emailadres om te vragen

Preferred solution: Full refund

Anonymous
map-marker Roermond, Limburg

New invoice Amazon

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For invoice ... we need a new invoice from Amazon.

Name of buyer accidentally wrong.

Not able to contact directly

No assistance, bad service!!

View full review

User's recommendation: Bad service, directly contacting Amazon service not possible

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Anonymous
map-marker Hilversum, North Holland

Kan geen gerichte vraag stellen

De klantenservice is heel zomers, ik kan enkel op gerichte vragen antwoorden, telefonisch contact is niet mogelijk

View full review
Porscha Ljk

Hello My order is still not delivered and it...

Hello My order is still not delivered and it shows on my app that its delivered Order no- #404-203****-867716

View full review
Marianna J Kgm

Plaat met kras

Amazon Netherlands - Plaat met kras
Amazon Netherlands - Plaat met kras - Image 2
Original review updated Apr 13, 2024

Ik heb een plaat van Ed Sheeran besteld, maar er zit een kras in het liedje Dive. Nu wil ik hen vervangen voor een nieuwe plaat, maar dat lukt niet.

Dus stuur ik hem terug en wil een nieuwe bestellen, maar deze is nu 4 euro duurder. Ik snap niet waarom ik de plaat niet gewoon kan vervangen.

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Preferred solution: Een vervangend artikel

User's recommendation: Makkelijker contact met Amazon door b.v. telefoonnummer

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